
Looked after
We host your site, back it up every day, test every update before it goes live and check it every hour. On the Care and Priority plans, changes each month are included.
A month, looked after
What happens to your site in a month, whichever plan you’re on.
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- Backup, every day
- Updates, tested first, every week
- Checks, every hour
- Report, every month (Care and Priority)
The three monthly plans
Hosting
For sites whose owners make their own edits.
- Hosting and the security certificate
- Daily backups
- Security and software updates
- Uptime monitoring
- You edit your own content
- Changes quoted by size before we start
Care
Everything in Hosting, plus:
- Three change requests a month, each a small job
- Done within three working days
- A monthly report
- Help by email
Priority
Everything in Care, plus:
- Eight change requests a month
- Done within one working day
- Problems on your site looked at first
- A quarterly review of how the site is doing
Every plan has a 12-month minimum, then runs monthly with 30 days’ notice. You can move up a plan at any time, and down after the minimum term. Your proposal shows the price of each plan. Running a shop? Every shop’s plan includes Shop support: help with payments and order emails.
How pricing works
We don’t publish prices here. Every site has a fixed price, written down in your proposal before any work starts. This is what decides it.
- How many pages, and what kindA small site for enquiries and bookings, a larger site with service or location pages and a blog, or a shop.
- What it needs to doBooking, payments, a second language, a connection to another service.
- What you already haveWords and photos ready to go, or a current site to move across.
Three packages
Starter
Up to 5 pages, for enquiries and bookings.
- Custom design
- Edit it yourself
- One enquiry form
- The search basics
- Hosting set up with the padlock
Usually live in 3 to 4 weeks.
Business
Up to 12 pages, with service or location pages and a blog.
- Everything in Starter
- Two repeating page types, such as services, locations, team or projects
- Blog or news
- Two forms
- Search-engine markup for your business
Usually 5 to 6 weeks.
Shop
An online shop with up to 50 products, and up to 10 other pages.
- Card payments to your own Stripe account
- Delivery charges by zone, and discount codes
- Order emails to you and your customer
- One repeating page type and a blog
Usually 6 to 8 weeks.
The terms, plainly
- A fixed price, in writingYour proposal states what we’ll build, when, and the price. It doesn’t change unless you ask for more.
- Half to startHalf of the build is paid to book the work in, and your proposal says when the rest is due.
- VATPrices in your proposal are shown with and without VAT.
- 12 months, then monthlyPlans have a 12-month minimum, then run monthly with 30 days’ notice.

Yours to take with you
- Your domain, registered in your name
- Your site’s code
- Your content and customer data
- Every image
- Leave with 30 days’ notice after the first year, at no cost
Questions
How much does a website cost?
Every site is quoted for the business it’s for. Tell us what you need and you’ll get a proposal with a fixed price in writing, before any work starts.
Do I own my website?
Yes. The domain is registered in your name, and if you leave we hand over the code, the content and every image, at no cost.
Can I change things myself?
Yes. You get your own login to edit text, photos, products and opening hours, and every change can be undone. For anything bigger, ask us: the Care and Priority plans include changes each month.
What happens to my email?
Nothing changes. We copy your email settings before the new site goes live, so nothing is interrupted.
What if my site goes down?
We check it every hour, so we know straight away and fix it. On the Priority plan, problems on your site are looked at first.
What does selling online cost on top?
Payments go straight to your own Stripe account, so you pay Stripe’s card fees and nothing to us per sale.

Ask for a fixed quote
Takes about two minutes. We’ll reply within one working day with next steps.